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Coronavirus – What You Need to Know
Statement Issued 22nd March 2020, updated 29th April 2020
With the biggest Lump in ours throats, we regret to inform you we have decided to Close Shropshire Hills Glamping for the foreseeable future.
Our focus over the next few days is to contact our April/May guests only whilst we reassess the situation daily.Until we are guided differently we currently will be offering reallocation of peoples dates, valid for as long as needed.
Please be kind, we are a small family business, who have worked so hard to build our dreams and due to no faults of anybodies, we find ourselves in this nightmare.Please be safe and sensible moving forward & please listen to the government.
We will be contacting our April guests tomorrow.
I hope you can continue to support us as we move through this together, our main focus is every bodies health & safety.
Sending love and positivity for us to all heal & for this horrific virus to leave us all alone!!
Love The Hayman's
Shropshire Hills Glamping will be closing with immediate effect, until further notice.
Keeping you and your family safe and well is, and always will be, our first priority.
Given the continued escalation of the virus, the thoughts of our customers and the messages from local tourist boards it is clear the time has now come to close all our sites with immediate effect.
We'd ask that you only call if you need to, we'll work through bookings and get to you as soon as we possibly can. We'll also be emailing all customers who have existing bookings with further advice. We are working very hard and we are here to help.
For bookings from now until the end of April
If you have a booking on our system between now and the end of April please do not travel. There is no need to call us. We will contact you to rearrange for later in the year. If you are currently on-site.
For bookings in May
We will continue to follow government advice and will make a statement on May bookings as soon as the situation becomes clear. We will also be contacting each of you with the option to keep your booking, move it to later in the year or the following year if needed.
For bookings from June
All bookings from June can be amended to any available date in the next 24 months without any charge.
Cancelled bookings will be subject to our standard cancellation policy, which is currently being reviewed with our insurance company - It shall we published ASAP with Coronavirus updates.
Please firstly, check to see if you would be covered by your holiday / travel insurance or any booking cancellation policy you have taken out such as Booking Protect. Contact them directly to see if you can make a claim.
Secondly, whilst we are unable to refund, we can amend your booking to different dates so you can enjoy your stay later in the year.
Just make the request in writing and we can then issue you with a credit note for the value of your booking.
Thirdly, if you have only paid the deposit for your booking, we can delay asking for the remaining balance until three weeks before your arrival date. We hope this will give you time to decide whether you wish to stay or not.
This applies to bookings with an arrival date on or before the 30th April 2020. It will be reviewed daily.
We wish all our guests, housekeepers, colleagues and everyone else that we work with the very best over the next coming months.
Further Information
General guidance on what Coronavirus (COVID-19) is, how to deal with it and who to call if you show any symptoms – NHS Advice
Coronavirus (COVID-19): UK Government Response
Shropshire Hills Glamping was an idea decided over dinner one night with our two children.
On the idea of opening up our beautiful home in the Shropshire Hills to others, making nature a more comfortable, easy, and enjoyable environment.
We love the idea of welcoming guests seeking a different alternative to conventional camping, an off-grid experience, where you can disconnect from the modern world. With our superb Shropshire Hills location and endless opportunities for natural adventures, we are confident in providing an experience to remember.
Enjoy
Moray & Darren Hayman
Statement Issued 22nd March 2020, updated 29th April 2020
With the biggest Lump in ours throats, we regret to inform you we have decided to Close Shropshire Hills Glamping for the foreseeable future.
Our focus over the next few days is to contact our April/May guests only whilst we reassess the situation daily.Until we are guided differently we currently will be offering reallocation of peoples dates, valid for as long as needed.
Please be kind, we are a small family business, who have worked so hard to build our dreams and due to no faults of anybodies, we find ourselves in this nightmare.Please be safe and sensible moving forward & please listen to the government.
We will be contacting our April guests tomorrow.
I hope you can continue to support us as we move through this together, our main focus is every bodies health & safety.
Sending love and positivity for us to all heal & for this horrific virus to leave us all alone!!
Love The Hayman's
Shropshire Hills Glamping will be closing with immediate effect, until further notice.
Keeping you and your family safe and well is, and always will be, our first priority.
Given the continued escalation of the virus, the thoughts of our customers and the messages from local tourist boards it is clear the time has now come to close all our sites with immediate effect.
We'd ask that you only call if you need to, we'll work through bookings and get to you as soon as we possibly can. We'll also be emailing all customers who have existing bookings with further advice. We are working very hard and we are here to help.
For bookings from now until the end of April
If you have a booking on our system between now and the end of April please do not travel. There is no need to call us. We will contact you to rearrange for later in the year. If you are currently on-site.
For bookings in May
We will continue to follow government advice and will make a statement on May bookings as soon as the situation becomes clear. We will also be contacting each of you with the option to keep your booking, move it to later in the year or the following year if needed.
For bookings from June
All bookings from June can be amended to any available date in the next 24 months without any charge.
Cancelled bookings will be subject to our standard cancellation policy, which is currently being reviewed with our insurance company - It shall we published ASAP with Coronavirus updates.
Please firstly, check to see if you would be covered by your holiday / travel insurance or any booking cancellation policy you have taken out such as Booking Protect. Contact them directly to see if you can make a claim.
Secondly, whilst we are unable to refund, we can amend your booking to different dates so you can enjoy your stay later in the year.
Just make the request in writing and we can then issue you with a credit note for the value of your booking.
Thirdly, if you have only paid the deposit for your booking, we can delay asking for the remaining balance until three weeks before your arrival date. We hope this will give you time to decide whether you wish to stay or not.
This applies to bookings with an arrival date on or before the 30th April 2020. It will be reviewed daily.
We wish all our guests, housekeepers, colleagues and everyone else that we work with the very best over the next coming months.
Further Information
General guidance on what Coronavirus (COVID-19) is, how to deal with it and who to call if you show any symptoms – NHS Advice
Coronavirus (COVID-19): UK Government Response
Shropshire Hills Glamping was an idea decided over dinner one night with our two children.
On the idea of opening up our beautiful home in the Shropshire Hills to others, making nature a more comfortable, easy, and enjoyable environment.
We love the idea of welcoming guests seeking a different alternative to conventional camping, an off-grid experience, where you can disconnect from the modern world. With our superb Shropshire Hills location and endless opportunities for natural adventures, we are confident in providing an experience to remember.
Enjoy
Moray & Darren Hayman
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Book our Welcome Hamper for Just £15 - The hamper includes Eggs from our neighbour Reg Chickens, Bacon, Sausages & Freshly Baked Breads, Oil & Washing up Liquid.... All the essentials you need to Glamp up your visit.
HOT NEWS..... It is no secret we LOVE pizza here @ Shropshire Hills Glamping! It is also no secret we have just purchased a Wood Fired Pizza Oven! You can use it, on your stay.... So you & the family can make your own........Now that is YUMMY!! - No Charcoal needed as it sits ontop of the Gas BBQ Wood-Fired Hot-tub, for a little extra cost £40 for one day or £55 for two day use, this provides up to 4 hours use each use (this is to cover the wood, as will need to be lite 2 hours prior to use & water change per booking), you can jump into our wood fired hot-tub - Booking essential. This is a completely off grid experience, it's hot, relaxing, therapeutic and set in a pretty beautiful spot, the hot-tub currently doesn't bubble. We are looking to upgrade asap but be reassured it's still a very unique and a must do experience!!! We have an honesty box on site, where you can pop in your penny's and buy some extra wood, kindling and firelighters as well as some more sneaky marshmallows & candles. We are dog friendly......Dogs must be kept on leads as we are located between three working farms. Please contact prior to booking to ensure we are aware of you bringing your dog. We are a little car ride, walk, or bike ride to Aston On Clun Village shop where you can pick up all your forgotten bits and bobs. The Kanagroo Public House is situated at Aston on Clun as well as The Hundred House Purslow if you're feeling like a yummy home cooked meal. The Lion @ Leintwardine is also one of our fav places to stop by - dogs welcome The Market town of Craven Arms is also just a hop away, 2.6 miles to be exact. Where more facilties are available. |
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